Privacy Policy

Introduction:
St Leonards Hardware respects your privacy and is committed to protecting your personal data. This policy outlines how we collect, use, and safeguard the information you provide us when using our website or purchasing products.

Information We Collect:

• Personal Information: Name, address, email address, and phone number.

• Payment Details: Credit card information, billing address, and transaction data.

• Technical Data: IP address, browser type, operating system, and usage patterns through cookies and similar technologies.

• Communication: Any correspondence, including feedback and inquiries.

How We Use Your Information:

• Order Processing: To process and complete your orders.

• Customer Support: To handle inquiries, complaints, and provide assistance.

• Marketing and Promotions: To send you newsletters and special offers (only if you have opted-in).

• Website Improvement: To analyze user behavior for improving site performance and your browsing experience.

Data Sharing and Disclosure:
We do not sell, rent, or trade your personal data. However, we may share your data with third parties:

• Service Providers: To help run our website (e.g., payment processors, logistics companies).

• Legal Compliance: If required by law or legal process, we may disclose your data to law enforcement.

Cookies:
We use cookies to enhance your experience and track website usage. By using our website, you consent to our use of cookies. You can disable cookies through your browser settings.

Security of Your Information:
We implement strict security measures, including SSL encryption, to protect your data. However, no method of transmission over the Internet is 100% secure, so while we take every precaution, we cannot guarantee complete security.

Your Rights:
You have the right to:

• Request access to the information we hold about you.

• Request corrections or deletions of your personal data.

• Opt-out of marketing communications by following the unsubscribe link in emails.